![]() Gifts do not need to be monetary, they can include tips for DIY projects, useful articles or valuable advice. Giving small gifts to leads you’re nurturing inspires further trust and loyalty to your brand. Free stuff is even more valuable when it adds immense value to the life of your potential lead. People value free items and it helps build trust. By using the Facebook for WooCommerce plugin you can use your Facebook pixel to track conversions, and find out what actions customers are taking once an item is in their cart. Understanding what turns off leads will lead to improvements you can implement to improve lead conversions. Satisfied customers are also more likely to share their experiences with your brand and products with other users, which is a powerful marketing strategy. Understanding the source of customer satisfaction helps you to replicate those activities with other e-commerce products. Collect feedback from customersĬustomer feedback is essential in understanding the things that satisfy your customers and those that don’t. A good chatbot has straightforward answers and for that, you will need a thorough set of frequently asked questions. ![]() You can use a chatbot to solve simple and straight forward problems and questions that your customers ask. Be precise when answering customer questions, and offer additional information that contributes positively to decision making. Hence, it should be your priority to keep the live chat exciting and full of valuable information for your consumer. Facebook users indicate that most live chats just aren’t useful. ![]() Set up a quality live chat and botįacebook live chats can be engaging, but most businesses settle for mediocre strategies when setting up their live chat. You can also send the receipts and shipment notification straight to the customer via Messenger in the thread of the existing conversation. The app comes with an inbuilt payment option, and it pulls the mailing information from the user account if it’s available. As a business owner, you should be investing in a Buy Button so that users can buy products using Messenger. The app allows potential customers to browse through your catalog without needing to access your website. How to drive sales using Facebook MessengerĮ-commerce products are easy to distribute to customers all over the world, and Facebook Messenger provides a unique opportunity to grow your sales. Every WooCommerce business can harness the power of Facebook Messenger if they have the right set up to drive sales. However, the majority of companies are struggling to turn leads into conversions on Facebook because of simple mistakes. There are millions of businesses that are using Messenger on their WooCommerce site. Facebook Messenger is an essential tool in making more sales for e-commerce products that companies should utilize. WooCommerce is one of the top systems for e-commerce sales, and millions of businesses around the globe use it for online purchases. Here is how to use Facebook Messenger to sell more e-Commerce products. In 2011, businesses were allowed to use the Messenger app on their Facebook Pages and more recently on WooCommerce. The app supports sharing of video, audio recordings, photos, and links. Facebook Messenger is Facebook’s messaging app that gives users the opportunity of carrying out private conversations with friends, family, and Groups. Currently, Facebook has over one billion users globally, and 64% of those users are also using Facebook Messenger. When Facebook was launched, no one knew that it would become the biggest social media platform in the western world.
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